ATTENTION
Beginning August 18, 2024, the Reduced Fare FAREPAY Card will switch to a fare capping system with daily and weekly maximum charges. This fare maintains the current reduced-fare rate and offers a higher discount than the monthly pass or cash options.
Fare Cap Rates
Reduced Fare | ||
Service | Daily | Weekly* |
Local | $2 | $8 |
Premium | $4 | $16 |
*Calendar week: Sunday-Saturday
Reduced Fare FAREPAY Card users will be charged $1 per trip. Charges will be capped at $2 per day and $8 per week for local bus, BRT, UTA On Demand, S-Line, and TRAX. For premium service (FrontRunner, Ski Bus, and Express Bus), the daily reduced fare maximum is $4 per day and the weekly maximum is $16.
Paratransit service is not part of the fare capping system.
As always, remember to tap your card when you board and exit the bus or train. If you use UTA On Demand, make sure to update your FAREPAY Card info in the app. If you choose to pay cash fare ($1.25), show your Reduced Fare FAREPAY Card to the operator or fare inspector. Cash fare will not contribute toward your fare cap.
First-Generation FAREPAY Cards
UTA is replacing parts of the electronic fare collection system beginning December 2024. If you have a first-generation (Gen 1) FAREPAY Card, it will no longer work on our new fares system. UTA will replace your Gen 1 card at no cost. Please contact UTA to replace your Gen 1 card before December 2024.
Check the serial number on the back of your FAREPAY Card:
If the serial number on the back of your FAREPAY Card is within any of the ranges shown below, it is a Gen 1 card and must be replaced:
Card Type | Serial Number Range |
Reduced | 000005410 - 000005509 |
Reduced | 000004905 - 000005409 |
Reduced | 000055750 - 000058769 |
Reduced | 000060920 - 000060969 |
Reduced | 000060970 - 000062979 |
Regular | 000000005 - 000001904 |
Regular | 000001915 - 000004404 |
Regular | 000000000 - 000004904 |
Regular | 000005510 - 000045529 |
Regular | 000045530 - 000055549 |
Regular | 000060870 - 000060919 |
Regular | 000083000 - 000086009 |
Regular | 000108321 - 000116022 |
Regular | 000086010 - 000089919 |
Regular | 000116030 - 000129459 |
Regular | 000085330 - 000086009 |
Regular | 000062980 - 000068989 |
Regular | 000092020 - 000108320 |
To replace your Reduced Fare FAREPAY Card, you will need to reapply for reduced fare. You can do this in two ways:
- Go to any Customer Service location. A customer service agent will help you reapply. If you qualify, they will issue you a new card immediately at no charge.
- Reapply through the Reduced Fare FAREPAY Card online portal. If you qualify, a new card will be mailed to you. While your new card is in the mail, your Gen 1 card will be deactivated and will not work. The new card will be activated and ready to use when you receive it.
Qualifying Income Updates
On August 18, the income qualifications for reduced fare will be expanding from 150% to 200% of the federal poverty level. This means that more Utah residents will qualify for reduced fare.
The household gross income requirements for income-based reduced fare will be:
Number in Household | Max Gross Annual Income |
1 | $30,120.00 |
2 | $40,880.00 |
3 | $51,640.00 |
4 | $62,400.00 |
5 | $73,160.00 |
6 | $83,920.00 |
7 | $94,680.00 |
8 | $105,440.00 |
For households over 8 people, add $5,380 for each additional person.
Apply for the UTA Reduced Fare FAREPAY Card Today!
The UTA Reduced Fare FAREPAY Card provides a 50% discount off the already-discounted FAREPAY Card rate to all qualifying seniors, youth, persons with disabilities, and individuals who qualify based on income. The discount includes bus, TRAX, FrontRunner, S-Line streetcar, and UTA On Demand. You can pay for Ski Bus using your card, but this service does not qualify for the discounted fare.
Riders must apply and qualify for the Reduced Fare FAREPAY Card to receive reduced fare benefits. All riders are eligible for the standard FAREPAY Card.
How To Apply
- Apply online (Chrome and Safari are the preferred browsers).
- Verify identification and eligibility. Click here for more info.
- Receive your new Reduced Fare FAREPAY Card after application has been approved.
Benefits of the Reduced Fare FAREPAY Card:
- 50% discount off FAREPAY fares
- Card loss and damage protection*
- Card theft protection*
- Easy to manage online, at UTA Customer Service locations, or at participating retailers
- No card fees
*Benefits apply to registered cards only.
Who Qualifies?
APPLICATION TYPE | FARE DISCOUNT | ELIGIBILITY | EXPIRATION PERIOD |
---|---|---|---|
Youth | 50% | Ages 6-18 | 5 years or 19th birthday |
Seniors | 50% | Ages 65+ | 5 years from application date |
Persons with disabilities | 50% | Medicare or healthcare professional verification | 5 years from application date |
Low-income individuals | 50% | Member of a participating program* or income level 150% or less of federal poverty guidelines | 1 year from application date |
*All applicants must fill out the application in order to qualify to take advantage of the Reduced Fare FAREPAY Card.
How To Use Your New Card
- Activate your card and create a web account at farepay.rideuta.com. Add your card to the account for loss and theft protection, as well as for convenient account management. You can also add funds to your account here.
- Tap card* on card reader when boarding, exiting, or transferring between UTA bus, TRAX, FrontRunner, Ski Bus, and S-Line streetcar services. When transferring between TRAX lines (e.g. Blue Line to Red Line), only tap card at first and last stations. Card readers are located inside buses near doors and at UTA rail stations.
- Remember to Tap Off your card so that you get charged the correct amount. If you forget to Tap Off, you will be charged for the maximum FrontRunner trip ($4.00 with Reduced Fare FAREPAY Card).
- Use card for fare payment only after activation and when card reader has given green light. If card reader gives red light, card is not valid for fare payment and another form of payment is required.
- Present card to UTA police when asked to present proof of fare.
If you have additional questions or need help filling out an application, please contact customer service at 801-RIDE-UTA (801-743-3882) or at rideuta@rideuta.com.
*The Reduced Fare FAREPAY Card may be shown to the operator or fare inspector and the customer may pay the reduced fare using cash. The reduced cash fare is 50% of the regular cash fare.